Return Policy
Return and Refund Policy
30-day returns. Any reason. No questions asked.
If you're not happy with your order for any reason — wrong size, wrong color, changed your mind, or just don't love it — let us know within 30 days of receiving it and we'll make it right.
Here's how it works:
- Email us at info@fivetidesapparel.us with your order number.
- Keep the item — no need to ship anything back.
- We'll issue your refund within 2 business days.
That's it. Simple.
If your item arrives damaged or misprinted, we'll also offer a free reprint instead of a refund — your choice. Just send us a photo.
Contact Five Tides Apparel Directly:
- Customer Service Email: info@fivetidesapparel.us
- Customer Service Phone: 1(603)491-7795
- Customer Service Hours: Monday - Friday 9:00 AM - 5:00 PM (EST)
- Typical Response Time: Within two business days